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CommuniGate Pro ist:

Contact Center

CommuniGate Pro Contact Center ist eine WebRTC basierte Geschäftsanwendung zur Unterstützung Ihres Call Centers und bietet Integration in CRM oder Ticketsysteme.

Virtuelle Call Center Mitarbeiter können in Echtzeit hinzugefügt oder entfernt werden!

  • Unterstützung für Home- oder Remote Office
  • Warteschlangen in Echtzeit organisieren
  • Telefonate aufnehmen und Archivieren sowie API hinzufügen
  • "Flüstermodus" für Mitarbeiter
  • Intergration in CRM-, Ticket- und Abrechnungssysteme

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Warteschlangen auf Auslastung überwachen. Mitarbeiter je nach Auslastung und Anfrageart zuordnen.
Umfangreiche statistische Auswertung.

IP Telephony

CommuniGate Pro is the most versatile and scalable VoIP solution available on the market today. Its Signaling engine provides support for SIP and XMPP inter-server signaling, and for a vast variety of SIP, XMPP, XIMSS, ParlayX and CG/PL clients.

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E-mail

CommuniGate Pro is the most advanced E-mail server on the market. It exchanges E-mail with all other Internet E-mail servers using the SMTP protocol and its extensions, and it provides access to Account mailboxes via POP, IMAP, MAPI, and AirSync protocols.

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IM/Presence

CommuniGate Pro implements an IM/Presence (CPIM) system, merging both the XMPP and SIP standards. The platform enables server to server communications and can be a bridge to Web Chat applications. This system is linked with other CommuniGate Pro components - Rules engine, File Storage, and Directory services.

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GroupWare

CommuniGate Pro implements the standard Groupware features, such as Calendaring, Tasks, and Contacts. The Groupware data storage is integrated with the Mailbox storage, and each Account can have several Calendar-type, Tasks-type, and Contacts-type folders.

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File Server

Files are security stored and optionally encrypted with powerful ACL based sharing thru the Web interfaces or URL sharing support.


Lesen Sie über CommuniGate Pro in Windows Pro


Unsere Kunden

Mehr als 17.000 Kunden vertrauen auf CommuniGate Pro um fast 200 Millionen Nutzern sichere und zuverlässige Kommunikation zu gewährleisten

     




     




     
   




   
     




     
     
     

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© 1991-2016 All rights reserved. The CommuniGate Systems, CommuniGate Pro, CommuniGate Pronto! names and the CommuniGate Pro, CommuniGate Pronto!, CommuniGate Systems logos are trademarks or registered trademarks of Stalker Software, Inc. All other names are trademarks of their respective companies.